"""Browser caller queue and audio stream service""" import asyncio import time import threading from typing import Optional class CallerService: """Manages browser caller queue, channel allocation, and WebSocket streams""" FIRST_REAL_CHANNEL = 3 def __init__(self): self._queue: list[dict] = [] self.active_calls: dict[str, dict] = {} self._allocated_channels: set[int] = set() self._caller_counter: int = 0 self._lock = threading.Lock() self._websockets: dict[str, any] = {} # caller_id -> WebSocket def add_to_queue(self, caller_id: str, name: str): with self._lock: self._queue.append({ "caller_id": caller_id, "name": name, "queued_at": time.time(), }) print(f"[Caller] {name} added to queue (ID: {caller_id})") def remove_from_queue(self, caller_id: str): with self._lock: self._queue = [c for c in self._queue if c["caller_id"] != caller_id] print(f"[Caller] {caller_id} removed from queue") def get_queue(self) -> list[dict]: now = time.time() with self._lock: return [ { "caller_id": c["caller_id"], "name": c["name"], "wait_time": int(now - c["queued_at"]), } for c in self._queue ] def allocate_channel(self) -> int: with self._lock: ch = self.FIRST_REAL_CHANNEL while ch in self._allocated_channels: ch += 1 self._allocated_channels.add(ch) return ch def release_channel(self, channel: int): with self._lock: self._allocated_channels.discard(channel) def take_call(self, caller_id: str) -> dict: caller = None with self._lock: for c in self._queue: if c["caller_id"] == caller_id: caller = c break if caller: self._queue = [c for c in self._queue if c["caller_id"] != caller_id] if not caller: raise ValueError(f"Caller {caller_id} not in queue") channel = self.allocate_channel() self._caller_counter += 1 name = caller["name"] call_info = { "caller_id": caller_id, "name": name, "channel": channel, "started_at": time.time(), } self.active_calls[caller_id] = call_info print(f"[Caller] {name} taken on air — channel {channel}") return call_info def hangup(self, caller_id: str): call_info = self.active_calls.pop(caller_id, None) if call_info: self.release_channel(call_info["channel"]) print(f"[Caller] {call_info['name']} hung up — channel {call_info['channel']} released") self._websockets.pop(caller_id, None) def reset(self): with self._lock: for call_info in self.active_calls.values(): self._allocated_channels.discard(call_info["channel"]) self._queue.clear() self.active_calls.clear() self._allocated_channels.clear() self._caller_counter = 0 self._websockets.clear() print("[Caller] Service reset") def register_websocket(self, caller_id: str, websocket): """Register a WebSocket for a caller""" self._websockets[caller_id] = websocket def unregister_websocket(self, caller_id: str): """Unregister a WebSocket""" self._websockets.pop(caller_id, None) async def send_audio_to_caller(self, caller_id: str, pcm_data: bytes, sample_rate: int): """Send audio to real caller via WebSocket binary frame""" ws = self._websockets.get(caller_id) if not ws: return try: if sample_rate != 16000: import numpy as np import librosa audio = np.frombuffer(pcm_data, dtype=np.int16).astype(np.float32) / 32768.0 audio = librosa.resample(audio, orig_sr=sample_rate, target_sr=16000) pcm_data = (audio * 32767).astype(np.int16).tobytes() await ws.send_bytes(pcm_data) except Exception as e: print(f"[Caller] Failed to send audio: {e}") async def notify_caller(self, caller_id: str, message: dict): """Send JSON control message to caller""" ws = self._websockets.get(caller_id) if ws: import json await ws.send_text(json.dumps(message)) async def disconnect_caller(self, caller_id: str): """Disconnect a caller's WebSocket""" ws = self._websockets.get(caller_id) if ws: try: import json await ws.send_text(json.dumps({"status": "disconnected"})) await ws.close() except Exception: pass self._websockets.pop(caller_id, None)